Lead Software Engineer (Reliability)

TL;DR

Lead Software Engineer (Reliability): Building and operating highly reliable, scalable financial systems for the U.S. market with an accent on SLO management, observability, and production hardening. Focus on reducing operational toil through automation, leading incident response, and mentoring the team to maintain high engineering standards in a fast-paced environment.

Location: Must be based in or able to relocate to Miami, USA (Hybrid: 2-3 days/week in office).

Company

hirify.global is a leading global digital financial platform redefining banking services through proprietary technology and data intelligence.

What you will do

• Define and operate against SLOs/SLIs to influence product and engineering prioritization.
• Build and enhance the observability layer, including metrics, logs, and distributed tracing.
• Lead incident response as an incident commander and drive blameless postmortems.
• Reduce operational toil by automating self-healing systems and improving tooling.
• Perform production hardening, including stress testing and capacity planning.
• Mentor engineers and shape technical standards across the squad.

Requirements

• Must be based in or able to relocate to Miami, USA.
• Significant experience owning production services under real load and failure conditions.
• Deep expertise in distributed systems, asynchronous messaging, and API design.
• Hands-on experience with observability tooling and defining SLOs/SLIs.
• Experience leading incident response and driving durable engineering improvements.
• Proficiency in modern cloud environments (AWS/GCP) and containerized workloads.

Culture & Benefits

• Equity participation at Nu.
• Comprehensive medical, dental, and vision insurance.
• 401K and health/flexible spending accounts.
• Extended maternity and paternity leave.
• Access to internal learning platforms and language programs.
• Work-from-home allowance and relocation assistance package.