AI Architect (Presales)

TL;DR

AI Architect (Presales): Driving strategic AI opportunities and scaling technical field enablement for the hirify.global Cloud platform with an accent on RAG architectures, LLM orchestration, and enterprise-grade AI system design. Focus on translating complex AI capabilities into actionable business value for executive stakeholders and optimizing performance, latency, and cost at scale.

Location: Must be based in the U.S. (Fully remote)

Salary: $134,900 – $237,300

Company

hirify.global is a global leader in AI-powered Experience Orchestration, empowering organizations to deliver personalized customer and employee experiences at scale.

What you will do

• Design end-to-end AI systems for customer experience, integrating LLMs, deterministic workflows, and orchestration layers.
• Optimize RAG and knowledge architectures to ensure AI responses are grounded in enterprise data.
• Define AI evaluation frameworks, success metrics, and quality measurement strategies to validate business impact.
• Partner with sales teams to lead technical discovery, solution design, and product demonstrations.
• Develop reusable technical assets and provide coaching to enable the broader Solution Consulting organization.
• Influence CIO/CTO-level stakeholders by positioning AI solutions within broader IT transformation strategies.

Requirements

• Must be based in the U.S.
• Hands-on experience designing modern AI solutions using LLMs, NLU/NLP, and agentic approaches.
• Expertise in enterprise integration, RESTful APIs, and real-time design constraints like voice latency and reliability.
• Proven ability to define AI evaluation strategies, monitoring, and governance frameworks.
• Strong executive communication skills with the ability to translate technical architectures into business value.
• Demonstrated success in presales or technical consulting roles partnering with sales teams.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance with telehealth coverage.
• 401(k) matching program.
• Flexible work schedules and remote-first opportunities.
• Open Time Off policy plus 10 paid holidays.
• Support for professional development and career growth.
• Inclusive workplace committed to equal opportunity.