Senior Customer Experience Manager (Cybersecurity)

TL;DR

Senior Customer Experience Manager (Cybersecurity): Driving strategic adoption and business value for enterprise customers within the cloud security ecosystem with an accent on managing complex, multi-year digital transformations. Focus on building deep relationships with C-level stakeholders, ensuring robust security practices, and expanding hirify.global product utilization across large-scale organizations.

Location: Must be based in the Central United States

Salary: $136,800 – $152,000 USD (Base salary only)

Company

hirify.global is a rapidly growing cloud security startup helping organizations secure their cloud environments and protect infrastructure for over 50% of the Fortune 100.

What you will do

• Own strategic projects and initiatives focused on cloud security, collaborating with Sales, Support, and Product teams.
• Build and maintain strong relationships with customer stakeholders ranging from technical teams to the CISO level.
• Evangelize hirify.global value and guide customers through their cloud adoption journey with a focus on security best practices.
• Identify strategic opportunities for product expansion and tool consolidation within customer accounts.
• Define training strategies and governance structures to ensure long-term partnership success and secure workload migrations.

Requirements

• Must be located in the Central United States
• 6+ years of experience in CSM, AE, or similar strategic customer-facing roles.
• Proven track record of managing Fortune 100 customers in the cloud technology space.
• Deep understanding of Security SaaS offerings and pricing models.
• Must have the legal right to work in the US without visa sponsorship

Culture & Benefits

• Opportunity to work at the fastest-growing software company in a massive, high-impact market.
• Collaborative culture valuing world-class talent and creative problem-solving.
• Comprehensive benefits package including bonus and equity.
• Exposure to high-level enterprise security challenges and large-scale cloud transformations.