Failure Analysis Engineer (Networking)

TL;DR

Failure Analysis Engineer (Networking): Investigating product and component failures to identify root causes and replicate defects with an accent on product reliability and quality. Focus on managing contract manufacturers, analyzing RMA data, and implementing mitigation plans for quality alerts.

Location: Guadalajara, Mexico

Company

hirify.global is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments.

What you will do

• Analyze RMA and Failure Analysis data to identify trends and drive resolution, containment, and mitigation plans for quality alerts.
• Oversee the operational performance and KPIs of Failure Analysis contract manufacturers, focusing on cycle times and fault duplication rates.
• Collaborate with Product, Hardware, and Test Engineers to debug specific field RMAs and approve FA results.
• Develop and oversee the setup of new products into FA operations, including test plans, tooling, and fixtures.
• Drive learnings from RMA/FA back into Manufacturing, Quality, Engineering, and Support teams.
• Manage debug and repair backlogs, aging, and capital equipment budgets.

Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Experience in high-tech manufacturing, preferably with networking equipment.
• Knowledge of PCBA manufacturing, electro-mechanical assembly, and associated processes.
• Broad knowledge of test, diagnostics, failure analysis, and debug techniques.
• Ability to work cross-functionally and balance technical and business aspects of hardware manufacturing.
• Basic understanding of ERP systems and supply chain concepts.

Nice to have

• Experience in Failure Analysis, Service, and Repair Operations.
• Ability to analyze data through high-level visual summaries, trends, and patterns.

Culture & Benefits

• Inclusive environment that values diversity of thought and perspectives.
• Award-winning culture recognized for Best Engineering Team and Diversity.
• Focus on competitive compensation and strong work-life balance.
• Opportunity to work with cutting-edge AI and software-defined networking technologies.