Platform Specialist (Public Sector)

TL;DR

Platform Specialist (Public Sector): Ensuring accurate and efficient processing of sales and change orders while supporting sales teams with order execution, account health monitoring, and pre-sales quoting. Focus on validating order accuracy and compliance, resolving order-related issues to meet delivery timelines, and producing reporting insights on sales performance and market trends.

Location: Buffalo, NY, United States of America

Salary: USD $43,800.00 - $70,100.00 per year

Company

hirify.global is a technology company serving the global IT sales ecosystem.

What you will do

• Process and manage sales orders and change orders with accuracy, efficiency, and timeliness
• Partner with sales management, sales representatives, and customer service to support order execution and customer requirements
• Review and validate order details to ensure accuracy and compliance with requirements
• Monitor account activity and support overall health and performance of assigned accounts
• Track and analyze data to produce reports on sales performance, market trends, and team results
• Prepare product and licensing quotes for pre-sales opportunities and resolve order-related issues to minimize delays

Requirements

• 3+ years of experience in sales operations, order management, or a related function (or 5+ years with a high school diploma/equivalent)
• Strong understanding of order processing, sales support, and account coordination
• Ability to analyze and resolve moderately complex issues using sound judgment
• Ability to work independently with limited supervision while managing competing priorities
• Strong attention to detail with a focus on accuracy and process compliance
• Proficiency in reporting and data analysis to support decision-making and performance tracking

Culture & Benefits

• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, and a 401(k) plan with company match
• Short-term and long-term disability coverage, basic life insurance, and wellbeing benefits
• Eligible roles may receive additional rewards such as merit increases, annual bonus or sales incentives, and long-term incentives
• 401(k) plan and company match available for U.S.-based employees

Hiring process

• Pass a drug test and successfully complete a pre-employment background check (post offer)