Senior Associate, Business Services

TL;DR

Senior Associate, Business Services: Managing daily office operations and corporate services with an accent on facility management, travel coordination, and front-of-house supervision. Focus on ensuring seamless administrative support, maintaining high standards of client experience, and assisting the Business Services Manager in operational excellence.

Location: London (Hybrid)

Company

A global investment firm dedicated to providing exceptional service and professional environments for employees and clients.

What you will do

• Supervise front-of-house performance and reception standards to enhance client experience.
• Manage corporate travel bookings and ensure compliance with travel policies for EMEA offices.
• Oversee facility management resources and support the procurement of service contracts.
• Coordinate desk placements and maintain floorplans in collaboration with technology teams.
• Support health, safety, and disaster recovery processes including fire drills and evacuations.
• Assist the Business Services Manager with administrative tasks, record keeping, and onboarding/offboarding.

Requirements

• Previous experience in client-facing, administrative, or hospitality roles.
• Strong organizational and multi-tasking skills with the ability to work under pressure.
• Proficiency in Microsoft Office suite including Word, Excel, and Outlook.
• Professional appearance and excellent phone etiquette.
• Ability to manage email communications within appropriate timelines.
• Must be based in or able to commute to the London office for hybrid work.

Culture & Benefits

• Comprehensive employee benefits programs.
• Educational initiatives and professional development support.
• Positive and collaborative team culture.
• Commitment to equal opportunity and inclusive workplace practices.