Workplace Services & Experience APAC Lead

TL;DR

Workplace Services & Experience APAC Lead: Head workplace services (WS) functions across Hong Kong and Singapore with an accent on strategic direction, people leadership, and vendor partnerships. Focus on building a multi-office team, aligning APAC operations with global standards, and proactively resolving workplace issues as the APAC footprint grows.

Location: Hong Kong

Company

hirify.global provides workplace services and experience leadership to support office operations across APAC and global locations.

What you will do

• Set the strategic direction for Workplace Services and Experience across Hong Kong, Singapore, and the APAC region in partnership with global WS leadership.
• Build, mentor, and motivate a multi-office team across Operations, Food, and Front of House.
• Act as the primary conduit between APAC WS teams and counterparts in London and New York to ensure alignment, knowledge-sharing, and consistent global standards.
• Lead regional vendor strategy (sourcing, selecting, partnering with, and managing third-party providers such as catering and cleaning).
• Support build-out and opening of new APAC spaces by partnering with Engineering, IT, and other internal teams.
• Own regional WS budgets and use financial data to make sound operational decisions while championing culture and visitor experience.

Requirements

• Significant experience leading workplace services, hospitality, office management, or a closely related function (ideally across multiple sites and/or markets).
• Proven people leadership experience: built and developed teams, comfortable leading through other managers, and able to set clear expectations and give direct feedback.
• Strategic thinking with the ability to set direction, prioritize competing demands, and turn ideas into operational reality.
• Track record building strategic vendor partnerships with strong financial acumen for selecting partners and managing long-term relationships.
• Strong communication and collaboration skills to translate between local context and global priorities with a hospitality mindset.
• Fluency in English.

Culture & Benefits

• Regular travel between APAC offices.
• In the first year, opportunity to spend extended periods embedded in New York and London offices to build relationships and understand global operations.
• Leadership style focused on calm, collaborative execution with a high bar for service.

Hiring process

• Application via the company’s online form.