Sr. Professional Services Consultant
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Sr. Professional Services Consultant (Email Security/SMTP): Serve as a senior technical authority for enterprise messaging and email security architectures, designing, optimizing, and operationalizing resilient high-volume messaging infrastructures with security and compliance controls. Focus on building high-throughput SMTP routing architectures, improving deliverability/reputation/compliance posture, and resolving complex mail flow and deliverability escalations.
Location: Utah
Salary: Base Pay Range 92,100.00 - 193,600.00 USD
Company
is a global cybersecurity company protecting how people, data, and AI agents connect across email, cloud, and collaboration tools.
What you will do
- Lead enterprise architecture and design discussions with technical and executive stakeholders.
- Plan and support implementations, upgrades, migrations, and consultative optimizations for enterprise messaging/MTA solutions.
- Act as escalation authority for complex mail flow and deliverability issues, including incident response workflow guidance.
- Design high-throughput, resilient SMTP routing architectures and optimize deliverability, reputation, and compliance posture.
- Drive professional services delivery standards and architectural best practices; mentor consulting teams and improve delivery methodologies.
- Partner with sales and collaborate with Product/Engineering using field insights to shape roadmap and customer adoption.
Requirements
- 7-10+ years of experience in email infrastructure, MTA operations, or messaging security in a production environment.
- Deep expertise in SMTP, routing, and authentication: SPF/DKIM/DMARC.
- Experience leading customer-facing architectural discussions in enterprise environments.
- Experience managing complex customer escalations and driving resolution.
- Ability to influence technical strategy across multiple stakeholder groups.
- Strong technical documentation and communication skills; comfortable with in-person and virtual presence.
Culture & Benefits
- Flexible work environment.
- Comprehensive benefits package and competitive compensation.
- Annual wellness and community outreach days.
- Two paid Wellbeing Days and two paid Volunteer Days per year.
- Three-week Work from Anywhere option.
- Global collaboration and networking opportunities.
Hiring process
- Submit an application with supporting information.
- Participate in interview steps as part of the evaluation process.
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