Customer Value Creation Manager

TL;DR

Customer Value Creation Manager: Driving consultative client engagement and strategic value creation for retail partners with an accent on data-driven insights and customized action plans. Focus on facilitating high-level workshops, identifying growth opportunities, and collaborating across internal teams to deliver impactful business solutions.

Location: Gallarate, Italy

Company

hirify.global is an international company specializing in Tax Free processing and strategic retail solutions.

What you will do

• Support the value creation process through client diagnoses, workshops, and steering committees.
• Analyze client performance data and identify growth opportunities within the international shopper segment.
• Customize value propositions to address specific client needs using internal assets and partner solutions.
• Facilitate workshops and steering committees in collaboration with Sales teams.
• Ensure the successful roll-out and governance of agreed-upon action plans.
• Act as a trusted partner to internal stakeholders including Sales, Product, and Business Intelligence teams.

Requirements

• University degree in business or related field.
• Minimum 7 years of professional experience, preferably in consulting or luxury retail.
• Strong analytical skills and proficiency in data elaboration tools.
• Excellent PowerPoint and storytelling capabilities.
• Fluent in English (German is a strong plus).
• Strong interpersonal skills and ability to work in cross-functional environments.

Culture & Benefits

• Work in a fast-growing, international, and multicultural environment.
• Opportunities for professional development and internal career mobility.
• Commitment to an Agile Working Model and work-life balance.
• Access to employee referral programs and team-building events.
• Focus on sustainability and collaborative innovation.