Omnichannel Project Manager

TL;DR

Omnichannel Project Manager: Owning end-to-end delivery of omnichannel campaigns across one or two therapeutic area brands with an accent on timeline governance, partner coordination, and regulated delivery workflows. Focus on translating orchestrator program plans into actionable schedules, managing the full tactic lifecycle (intake → QA → deployment), and mitigating delivery risks while coordinating MarTech, analytics, and compliance requirements.

Company

hirify.global delivers omnichannel capabilities for regulated life sciences marketing programs.

What you will do

• Own omnichannel campaign timelines, milestones, and delivery schedules; translate orchestrator plans into detailed project schedules with dependencies and checkpoints.
• Manage the full tactic lifecycle including intake, briefing, review routing, LMR/MLR submission, QA, deployment, and version control across digital channels.
• Act as the primary day-to-day contact for client brand teams, agencies, and delivery vendors; run status meetings and maintain transparent reporting.
• Coordinate requirements gathering and briefing across agencies, content studios, media partners, and MarTech teams; capture and manage campaign/tactic requirements and documentation.
• Coordinate data integration requirements between brand CRM programs, marketing databases, and delivery platforms; facilitate performance reviews with analytics and route insights back for optimization.
• Coordinate cross-partner dependencies and resolve day-to-day delivery issues; escalate program-level decisions to the Omnichannel Orchestrator and drive continuous improvement of delivery processes.

Requirements

• 5–7 years of experience in digital project management, account management, or omnichannel delivery (ideally in a digital services agency or marketing technology firm).
• Proven experience owning end-to-end delivery of digital/omnichannel programs including CRM, email, paid/digital media, and web.
• BioPharma marketing services experience is required with direct experience working with pharmaceutical or life sciences clients in a client-facing delivery role.
• Familiarity with LMR/MLR review processes, pharmaceutical promotional compliance, and regulated content workflows.
• Hands-on experience with CRM platforms, marketing automation tools, or campaign management systems.
• Proficiency with project management/collaboration tools such as Jira, Monday.com, Workfront, or MS Project.

Culture & Benefits

• High-accountability, client-facing delivery role with clear ownership of timelines and partner coordination.
• Close partnership model with an Omnichannel Orchestrator that sets vision while the role executes and keeps workstreams on track.
• Work at the leading edge of BioPharma digital marketing across CRM, paid media, NPP, and related channels.
• Use AI tools to automate project plans and streamline repeatable tasks.
• Emphasis on precision, proactive risk identification, and maintaining quality and compliance without slowing delivery.

Hiring process

• Not specified in the provided posting.