Customer Care Advisor (Dutch Speaking)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Customer Care Advisor (Dutch Speaking): Providing expert support and guidance to Belgian clients regarding HR software solutions with an accent on troubleshooting and process optimization. Focus on building trusted relationships, advising on tool usage, and collaborating with internal experts to enhance customer experience.
Location: Hybrid (Belgium)
Salary: €25,000–€32,000 per year
Company
, a member of the SD Worx group, is a leading European provider of HR software solutions for workforce management, time tracking, and planning.
What you will do
- Assist Belgian customers with inquiries regarding software usage and functionality.
- Build and maintain strong, trust-based relationships with client contacts.
- Advise customers on optimizing their environment to improve efficiency.
- Collaborate with internal customer experts to clarify needs and deliver solutions.
- Contribute to team process improvements and share knowledge with colleagues.
Requirements
- Fluent Dutch communication skills are mandatory.
- Professional English proficiency.
- Strong analytical skills and interest in software applications.
- Ability to work autonomously and take initiative.
- Professional demeanor and perseverance in problem-solving.
Culture & Benefits
- People-focused culture with continuous learning and coaching.
- Flexible working hours and hybrid work arrangements.
- Individual development plans and professional training opportunities.
- Opportunities for career growth within an international environment.
- Competitive salary package including variable bonus and fringe benefits.
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