Customer Success Intern

TL;DR

Customer Success Intern (Market Research): Supporting end-to-end research projects by designing surveys, analyzing data, and creating client-ready reports with an accent on data storytelling and business strategy. Focus on collaborating with global teams to turn complex consumer data into actionable insights for real client projects.

Location: Onsite in Kuala Lumpur, Malaysia (KL Eco City).

Company

hirify.global is the world’s leading consumer intelligence company, providing a holistic view of consumer buying behavior through advanced analytics and comprehensive retail insights.

What you will do

• Own and support end-to-end research projects from initial setup to final delivery.
• Collaborate with sales teams to translate client requirements into clear research plans.
• Design surveys, perform data analysis, and build charts, reports, and dashboards.
• Transform raw data into clear insights and compelling stories for clients.
• Conduct quality checks to ensure accuracy and adherence to high delivery standards.
• Work with cross-functional teams and partners across different global regions.

Requirements

• Currently pursuing a degree in Business, Marketing, Economics, Data, or related fields.
• Strong interest in analytics, insights, or market research.
• Proficiency in Excel and PowerPoint basics.
• Excellent communication skills with the ability to explain ideas clearly.
• Fluent in English required.
• Ability to work effectively in a team environment with diverse backgrounds.

Culture & Benefits

• Flexible working environment.
• Access to LinkedIn Learning for professional development.
• Employee Assistance Program (EAP).
• Volunteer time off.
• Exposure to a multicultural, global work environment with professional mentorship.