Operations Generalist (EdTech)

TL;DR

Operations Generalist (EdTech): Supporting all aspects of running a high-growth education platform for quant finance with an accent on customer success and technology management. Focus on automating internal processes using Zapier/CRMs and optimizing student experience.

Location: Remote (Global - complete location freedom)

Company

hirify.global democratizes education and training in quantitative research and trading to help candidates land jobs on Wall Street.

What you will do

• Support various business functions to manage a fast-paced, high-growth company.
• Manage customer success and address student needs effectively.
• Utilize and manage technology tools including Zapier and CRMs.
• Automate and improve internal business processes.
• Ensure high attention to detail across multiple operational tasks.

Requirements

• Exceptional interpersonal skills for student support.
• Ability to quickly learn and implement new technical tools.
• Strong written and verbal communication skills.
• Highly detail-oriented mindset to prevent errors.
• Eagerness to develop a broad skill set and grow within a startup.

Culture & Benefits

• 100% remote work environment with complete location freedom.
• Opportunity to learn how to operate and manage a high-growth startup.
• Exposure to multiple business functions for diverse skill development.
• Competitive salary and growth opportunities.
• Friendly, low-drama work culture.