Business Process Analyst (Microsoft Power Platform)

TL;DR

Business Process Analyst (Microsoft Power Platform): Defining and rolling out business solutions by bridging the gap between end-users and IT resources with an accent on requirements management and process optimization. Focus on documenting workflows, implementing Power Platform solutions, and ensuring functional delivery of IT projects.

Location: Must be based in Basak, Lapu-Lapu City, PH. Relocation is not provided.

Company

A global innovation leader focused on driving excellence in connection through a culture of inclusion, creativity, and diversity.

What you will do

• Act as the primary point of contact between business end-users and IT to define and roll out solutions.
• Gather, document, and manage business requirements across functional boundaries to add organizational value.
• Create detailed process documentation, workflows, mockups, and wireframes.
• Develop test plans, perform solution testing, and provide user training and basic support.
• Communicate project status to stakeholders and senior staff, escalating issues as needed.
• Perform troubleshooting to replicate and identify root causes of system issues.

Requirements

• At least 3 years of working experience in business process analysis.
• Strong skills in process-oriented documentation and diagramming.
• Proficiency in Microsoft 365 tools.
• Strong analytical, negotiation, and conflict management skills.
• Excellent oral and written communication skills.
• Must be local to Basak, Lapu-Lapu City, PH.

Nice to have

• Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate, and SharePoint).
• Exposure to AI tools or technologies.
• Experience in project management.
• Knowledge and familiarity with CSO business processes.

Culture & Benefits

• Inclusive culture that respects individual strengths and experiences.
• Environment that encourages employees to innovate and learn something new every day.
• Commitment to diversity of thought to drive better business results.
• Equal opportunity employer providing reasonable accommodations for individuals with disabilities.