Senior Process Manager (Healthcare)

TL;DR

Senior Process Manager (Healthcare): Designing and governing operational workflows for a personalized health platform with an accent on cross-functional project delivery and incident coordination. Focus on reducing cycle times, implementing SOPs, and leading change management strategies to optimize organizational performance.

Location: Tempe, AZ

Salary: $75,000 - $90,000

Company

hirify.global provides a personalized health platform that integrates health plan administration, holistic wellbeing, and care navigation for employers and health systems.

What you will do

• Manage a portfolio of cross-functional projects, including project charters, detailed plans, and milestone tracking.
• Analyze and redesign operational processes to eliminate bottlenecks and improve cycle times.
• Develop and maintain SOPs, process flowcharts, and governance diagrams in collaboration with SMEs.
• Lead change management strategies, communication plans, and training rollouts for new frameworks.
• Coordinate incident response and communications across internal and external stakeholders during outages.

Requirements

• Bachelor's degree in business, project management, operations, or equivalent experience.
• Minimum 5 years of experience managing end-to-end cross-functional projects (scope, risk, budget).
• Must be located in or able to work from Tempe, AZ.
• Experience in a TPA, healthcare, or technology-powered organization strongly preferred.
• Proficiency with project management tools (Asana, JIRA, MS Project) and mapping tools (Visio, BPMN).

Nice to have

• PMP, Six Sigma, or equivalent certification.

Culture & Benefits

• Competitive base salary and comprehensive medical and dental insurance starting day one.
• Unlimited PTO to support rest and recharge.
• Mental health support, retirement planning, and financial protection.
• Professional development budgets and clear career progression paths.
• Mission-driven culture focused on improving health outcomes through diversity and inclusion.