IT Systems Coordinator

TL;DR

IT Systems Coordinator (SaaS/IT Ops): Managing device lifecycles, network infrastructure, and hybrid workforce support with an accent on MDM, identity management, and compliance. Focus on automating workflows via scripting and ensuring SOC 2 / ISO 27001 security standards.

Location: Must be based in Houston, TX; onsite required (hybrid Fridays optional)

Company

A cloud-based platform empowering auto repair shops to optimize operations and grow sustainably.

What you will do

• Provide technical support to a hybrid and remote workforce.
• Deploy and maintain macOS and Windows devices using Jamf and Intune.
• Administer Microsoft 365, Azure AD (Entra ID), and Google Workspace.
• Maintain office network infrastructure, including UniFi switching, APs, and firewalls.
• Manage onboarding/offboarding access provisioning and device inventory.
• Automate IT workflows using PowerShell, Bash, and REST APIs.

Requirements

• 3–5 years of experience in IT support or systems coordination.
• Proficiency with Jamf, Intune, M365, Azure AD, and Google Workspace.
• Network administration experience (UniFi or comparable).
• Ability to script in PowerShell and Bash, and familiarity with REST APIs.
• Knowledge of SOC 2 and ISO 27001 frameworks.
• Must be based in Houston, TX; onsite required.

Nice to have

• Experience in SaaS-heavy or startup environments.
• Knowledge of IAM automation (SCIM, API-driven provisioning).
• Exposure to EDR and MDM compliance tools.

Culture & Benefits

• Competitive base salary and 401(k) with 100% employer match up to 6%.
• Comprehensive health benefits (Medical, Dental, Vision) with 100% premiums covered for employees.
• Generous PTO and support for maternity, parental bonding, and medical leave.
• Wellness allowance of up to $60/month and a $300 home office setup bonus after one year.
• Free confidential counseling through BetterHelp.