Client Accounts Receivable Specialist I (Fintech)

TL;DR

Client Accounts Receivable Specialist I (Fintech): Managing B2B collections and maintaining client relationships within a global payment network with an accent on timely payment recovery and customer experience. Focus on executing standard operating procedures, reducing past-due rates, and resolving root causes of payment delays.

Location: Remote (Must be based in Costa Rica)

Company

hirify.global is a global B2B payments and invoicing network that helps sellers automate accounts receivables through integrated eCommerce and ERP solutions.

What you will do

• Execute Standard Operating Procedures (SOP) to support B2B collection efforts.
• Provide high-quality customer service via phone, email, and meetings for internal and external stakeholders.
• Respond to client inquiries regarding payment history and invoice requests using core systems.
• Maintain past-due rates below departmental thresholds and meet productivity targets.
• Analyze and solve root causes of payment issues to set customers up for future success.

Requirements

• Must be based in Costa Rica.
• 0-1 years of relatable experience.
• Proficiency in Windows applications, specifically Outlook, Word, and Excel.
• Strong communication skills, including writing, speaking, and active listening.
• Ability to multi-task and meet strict deadlines with high accuracy.

Culture & Benefits

• Remote working with flexible options and paid holidays.
• Comprehensive benefits package starting from day one.
• Career development opportunities in a supportive and collaborative environment.
• Open-door policy and a robust employee referral program.
• Company culture promoting creative thinking and work-life balance.