Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing an existing customer portfolio for a leading monday.com partner in EMEA with an accent on business process improvement and AI-powered solutions. Focus on driving customer growth, increasing adoption, and managing the commercial process from opportunity to close.

Location: Amsterdam, Netherlands

Company

hirify.global is a global technology consultancy helping organizations navigate digital transformation and optimize their business processes.

What you will do

• Build and maintain trusted relationships with a portfolio of existing customers.
• Identify, qualify, and prioritize growth and expansion opportunities.
• Manage the end-to-end commercial process from opportunity identification to closing.
• Organize Executive Business Reviews and lead strategic customer conversations.
• Collaborate with Customer Success and consulting teams to drive product adoption and business outcomes.
• Guide customers on utilizing AI-powered capabilities to optimize their workflows.

Requirements

• 2–3 years of experience in Account Management, Customer Success, Business Development, or a similar customer-facing role.
• Strong communication and relationship-building skills.
• Ability to engage and influence stakeholders at various organizational levels.
• Commercial mindset focused on creating tangible value for customers.
• Fluent English proficiency.

Culture & Benefits

• €5,000 annual learning budget to support professional development.
• 6 dedicated study days per year.
• Mentorship from experienced commercial leaders and access to the monday.com ecosystem.
• Ongoing knowledge-sharing sessions and innovation days.
• Clear growth path towards managing larger and more strategic accounts.