Senior Content Operations (AI Translation Systems)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Content Operations (AI Translation Systems): Build and scale machine-readable multilingual knowledge graph/ontology frameworks that replace legacy spreadsheet glossaries and feed automated translation engines, with an accent on governance, localization workflows, and compliance-safe AI-first translation pipelines. Focus on turning tone-of-voice and terminology into structured rules that integrate with LLM translation engines and CI/CD linting across 5+ global markets.
Location: Remote (Warsaw; Spain)
Company
runs a global healthcare platform and SaaS tools for patients and healthcare professionals across multiple markets.
What you will do
- Scale foundational glossary/ontology frameworks, schemas, and templates across 5+ core European and Latin American markets.
- Build and maintain localized term record schemas per market aligned with the global ontology and brand voice.
- Convert tone-of-voice guidance into machine-readable rules for LLM translation engines (e.g., pronoun matrices, syntax constraints, forbidden synonym lists).
- Manage two translation workflow tiers: human review for high-stakes medical/SaaS content and AI-first with fix-on-feedback loops for lower-risk assets.
- Coordinate engineering, localization pipelines, and local reviewers so 90%+ of product copy passes automated CI/CD linting without manual intervention.
- Lead change management and run workshops/office hours to train distributed teams and unblock content ambiguities.
Requirements
- 6+ years leading Content Operations, Localization Management, or Information Architecture projects at scale.
- Experience managing localization across 5+ languages or markets simultaneously.
- Hands-on experience with structured terminology databases, taxonomies, glossaries, or knowledge graphs (ontology) for machine consumption (e.g., JSON-LD, TMS integration).
- Proven ability to govern cross-functional teams you influence but do not directly manage.
- Fluent professional English.
- Contractor role for 3 months.
Nice to have
- Additional languages: Polish, Spanish, Italian, or German.
Culture & Benefits
- Remote work with bi-weekly office hours to support local teams.
- Distributed content ownership: content created and managed locally by product, marketing, and market teams.
- Hands-on, execution-driven role focused on building systems, governance, and training.
- Equal opportunities commitment in the hiring process.
Hiring process
- Interviews with candidate support available for recruitment accommodations.
- Evaluation focused on content operations systems, localization governance, and ability to train distributed teams.
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