Senior CRM Executive (Marketing)

TL;DR

Senior CRM Executive (Marketing): Building and scheduling editorial and marketing email campaigns with an accent on campaign performance reporting and CRM project support. Focus on optimizing customer journeys, managing data capture platforms, and ensuring data protection compliance.

Location: Peterborough, UK (Flexible working available)

Company

A leading European media business focused on creating print, online, and audio content across multiple popular publishing brands.

What you will do

• Build and schedule weekly editorial, marketing, and ad-hoc commercial email campaigns.
• Coordinate email bookings for newsletters and marketing activity across the portfolio.
• Generate performance reports and set up automated reporting for internal teams.
• Support CRM projects, including the design and setup of customer journeys and data requests.
• Provide operational support for data capture platforms, covering ingestion, troubleshooting, and administration.
• Process data protection and subject access requests.

Requirements

• Proven experience with email CRM systems and working across multiple CMS platforms.
• Strong written and verbal communication skills with a high attention to detail.
• Ability to work efficiently in a fast-paced environment to meet strict deadlines.
• Must be based in or able to commute to Peterborough, UK.

Nice to have

• Working knowledge of HTML.
• Experience using image editing software, such as Photoshop.

Culture & Benefits

• Annual leave of 28 days plus bank holidays and 2 volunteer days.
• Professional development through the internal Bauer Academy.
• Enhanced Maternity, Adoption, Paternity, and Shared Parental Leave Pay.
• Access to flexible working arrangements.