Senior Manager, Channel Strategy & Operations (SaaS)

TL;DR

Senior Manager, Channel Strategy & Operations (SaaS): Architecting and building the end-to-end technology stack and operational processes for the channel ecosystem with an accent on Salesforce and PRM configuration. Focus on translating GTM revenue goals into operational infrastructure, designing scalable data models, and leading cross-functional alignment.

Location: Charlotte, North Carolina

Company

hirify.global is a people-first software company that provides simple, powerful, and secure solutions to help customers accelerate business transformation.

What you will do

• Own the end-to-end architecture and configuration of Salesforce and Impartner (PRM) for all channel operations.
• Design and implement scalable SFDC data models, including partner account hierarchies, opportunity attribution, and rules-of-engagement.
• Lead system design for Impartner, focusing on partner onboarding flows, tier management, and MDF workflows.
• Define and enforce channel data governance standards to ensure clean, consistent, and auditable partner data.
• Partner with Channel Leadership to design routes-to-market frameworks and translate GTM strategy into working operational infrastructure.
• Manage the Channel Ops roadmap, prioritizing strategic initiatives and driving execution across stakeholders.

Requirements

• 6–10+ years of experience in Channel, Revenue, or Sales Operations within a B2B SaaS or enterprise software environment.
• Deep, hands-on Salesforce expertise in partner account data models, workflow automation, and reporting.
• Proven experience architecting and implementing a PRM platform (Impartner strongly preferred).
• Demonstrated track record of designing channel or partner GTM systems and motions from scratch.
• Experience owning channel operating models, including partner segmentation and rules of engagement.
• Strong cross-functional leadership and program management skills to drive complex, multi-stakeholder initiatives.

Nice to have

• Experience leading full systems transformations, such as SFDC re-architecture or PRM migrations.
• Background in channel program design, including MDF, partner incentives, and tiering structures.
• Proficiency in analytics tools such as Tableau or advanced SFDC dashboards.
• Experience identifying and piloting AI-driven process improvements within GTM operations.
• Experience working in a private-equity-backed or restructuring-oriented business environment.

Culture & Benefits

• People-first company culture dedicated to enriching the lives of employees and customers.
• Collaborative, accountable, and empathetic work environment that values teamwork.
• Commitment to diversity, equity, and inclusion as an Equal Employment Opportunity Employer.
• Opportunities for significant career growth and leadership within the Revenue Operations organization.