Clinical Trial Associate (Associate, Rater Services)

TL;DR

Clinical Trial Associate (Associate, Rater Services): Supporting multiple functional areas to ensure timely delivery of the hirify.global Rater Training Program with an accent on study reporting, rater/site operational support, and quality management oversight across phase I–III clinical trials. Focus on accurate SOP- and regulatory-aligned record keeping, proactive delivery tracking, and serving as primary point of contact from start-up through close-out.

Location: Remote (United Kingdom)

Company

hirify.global advances brain health assessment with validated digital cognitive tools used in clinical trials and healthcare settings worldwide.

What you will do

• Manage and execute tasks according to company SOPs and agreed regulatory standards, including real-time updates to trackers and high-volume site communications.
• Follow study changes, re-prioritize assignments, and work independently while mentoring junior study team members.
• Serve as primary point of contact for sites/raters/CRO from study start-up through close-out and provide operational support throughout the study lifecycle.
• Support Rater Services Managers with minimal oversight and assume a Rater Training Lead role for small to medium studies.
• Coordinate consultant (LEAD) communications and scheduling, and drive timely completion of project tasks and client deliverables.
• Manage and track phase I–III clinical trials, including understanding and tracking against the project SOW and communicating deliverables to the study PM/sponsor/Rater Training Lead.

Requirements

• Bachelor’s degree and/or 3+ years of relevant experience.
• 2+ years of work experience related to clinical trials.
• Strong communication skills (written and oral) for operational support and conflict resolution.
• Strong organizational and multitasking skills with attention to detail and impeccable record keeping/compliance.
• High computer literacy (Excel/Office; clinical software experience preferred).
• Ability to learn quickly, work independently, plan proactively, and thrive in a fast-paced environment.

Nice to have

• CRA/CRO experience.
• Fluency in an additional language besides English.

Culture & Benefits

• Remote work practices: virtual-first company; employees can work from anywhere where hirify.global is registered to do business within the United States, Australia, or the United Kingdom.
• Company-sponsored private medical insurance through Vitality.
• 10% company contribution to a pension plan.
• Competitive base salary plus additional earning opportunities based on the position.
• Learning and development opportunities focused on leadership and professional/personal growth.

Hiring process

• Apply for the role; further steps are not specified in the posting.