Collections Manager (Finance)

TL;DR

Collections Manager (Finance): Managing and improving the receivables function and cash flow discipline with an accent on revenue realization and scalable process building. Focus on leading a collections team, optimizing recovery metrics, and resolving complex payment disputes.

Location: Remote (The Philippines). Working hours: 7:00 AM - 4:00 PM EST (US Timings)

Company

hirify.global is a New York-based custom-printed apparel company that partners with students to build apparel businesses on their campuses.

What you will do

• Lead and manage a team of 2–5 Collections Associates.
• Own end-to-end collections operations, including inbound/outbound follow-ups, payment tracking, and dispute resolution.
• Set, track, and optimize team performance metrics and recovery timelines.
• Build and improve collections workflows, systems, and standard operating procedures (SOPs).
• Collaborate cross-functionally with Finance, Sales, and Operations teams.
• Ensure accurate daily, weekly, and monthly reporting of collections data.

Requirements

• 3+ years of experience in Finance, Collections, Accounts Receivable, or Operations/Project Management.
• 2+ years of experience managing a team of 2 to 5 people.
• English: C1 proficiency required for professional and difficult conversations.
• Strong data orientation with proficiency in Excel and dashboard tracking.
• Proven ability to define and track key metrics (efficiency, productivity, conversion).
• Strong ownership mindset and ability to make independent decisions in a fast-paced environment.

Nice to have

• Experience in B2C collections or high-volume customer operations.
• Exposure to CRM or ticketing tools.
• Experience implementing or improving collections software.
• Background in revenue operations or customer success.

Culture & Benefits

• High-impact role within a high-performing team.
• Professional growth through ownership of a key finance function.
• 2-month paid Sabbatical for eligible employees to recognize long-term commitment.
• Equal employment opportunity employer promoting diversity and inclusion.