Senior Programmatic Account Manager (AdTech)

TL;DR

Senior Programmatic Account Manager (AdTech): Managing post-sales client relationships and driving platform adoption for an AI-powered marketing platform with an accent on campaign performance and account growth. Focus on optimizing multi-channel campaign ROI, leading strategic business reviews, and identifying upsell opportunities.

Location: Remote (Sydney, Australia)

Company

Leading AI-powered technology company that empowers marketers to reach, engage, and convert audiences through a sophisticated programmatic marketing platform.

What you will do

• Act as the primary point of contact for a portfolio of strategic clients, driving user adoption and account expansion.
• Manage end-to-end campaign setup, including trafficking, third-party tag implementation, and pixel troubleshooting.
• Analyze campaign data to optimize ROI across Display, Video, Native, CTV, DOOH, and Audio channels.
• Lead Quarterly Business Reviews (QBRs), performance presentations, and client education sessions.
• Collaborate with Sales, Ad Operations, and Data Analytics teams to ensure client success and retention.
• Mentor junior Account Managers and contribute to internal operational efficiency and optimization frameworks.

Requirements

• 6+ years of experience in programmatic media buying, client success, or account management.
• Proven expertise in campaign optimization and performance strategy within DSPs or agency environments.
• Strong understanding of the digital advertising ecosystem and Holdco organizational structures.
• Strong analytical mindset with the ability to derive actionable insights from performance data.
• Excellent project management, prioritization, and communication skills.
• Willingness to travel (~20%) for client meetings and industry events.

Culture & Benefits

• Competitive salary and global retirement/pension savings plans.
• Comprehensive health benefits and mental health care program from day one.
• Generous paid time off packages, including birthdays off.
• Work from home reimbursements and optional global WeWork membership.
• Robust onboarding and support for personal development, including courses and certifications.
• Inclusive and supportive culture with regular social and team events.