Partner Success Senior Manager

TL;DR

Partner Success Senior Manager (SaaS/Wellness): Managing a portfolio of Tier 1 partners in Brazil with an accent on strategic account growth, performance data analysis, and process optimization. Focus on shifting partner management from reactive to proactive, building joint business plans, and driving marketplace profitability.

Location: Must be based in or able to work from São Paulo, Brazil (Hybrid)

Company

hirify.global is a global workplace wellness platform connecting employees to fitness, mindfulness, and nutrition services through a single subscription.

What you will do

• Act as a strategic advisor for approximately 10 Tier 1 partners to foster long-term, high-impact relationships.
• Translate complex performance data into actionable insights and growth recommendations.
• Establish scalable and repeatable processes to improve team operational efficiency.
• Collaborate with Commercial Finance, Value Management, and Marketing to optimize commercial terms.
• Partner with product and engineering teams to drive integration efforts and improve user experience.

Requirements

• Advanced English proficiency is mandatory.
• Proven experience in Commercial, Success, or Key Account Management with high-value enterprise accounts.
• Strong analytical skills with advanced proficiency in Excel or Google Sheets.
• Demonstrated ability to formalize and optimize internal processes.
• Exceptional interpersonal and negotiation skills for handling complex stakeholder structures.

Culture & Benefits

• Flexible work model with hybrid and remote options.
• Free Gold+ hirify.global membership for employees and up to three family members.
• Comprehensive emotional wellbeing program (Wellz) including 52 therapy sessions per year.
• Health, dental, and life insurance coverage.
• Generous paid time off policy including birthday holidays and tenure-based leave.
• 100% paid parental leave with ramp-back options.