Senior Business Systems Manager (SaaS)

TL;DR

Senior Business Systems Manager (SaaS): Designing and governing internal data flows and cross-functional platforms for an accounting software suite with an accent on system architecture, integration governance, and G&A domain optimization. Focus on translating messy requirements into technical specs, optimizing the platform layer, and scaling the business systems function.

Location: Hybrid in South Jordan, UT (M, W, F in-office)

Company

A fast-growing SaaS company building practice management software for accounting firms.

What you will do

• Own administration and architecture for cross-functional platforms including Zuora, Stripe, Asana, Pendo, and Rippling.
• Design data models, system specifications, and process flows from scratch based on stakeholder input.
• Manage the integration layer to ensure reliable, documented, and governed data flows between systems.
• Develop the internal systems roadmap and serve as the single intake point for automation and tool evaluations.
• Partner with Finance, RevOps, and BI to resolve data integrity issues and define systems of record.
• Govern vendor procurement, license management, and renewals across all platforms.

Requirements

• Must be based in or able to work hybrid in South Jordan, UT.
• 5+ years of experience in business systems, product ownership, or program management within a SaaS environment.
• 2+ years of people management experience.
• Proficiency in SQL and data modeling for diagnosing data integrity issues.
• Ability to personally produce technical artifacts such as ERDs and flow diagrams.
• Hands-on experience with Zuora.

Nice to have

• Proven experience with Salesforce, Pendo, Rippling, and Stripe.

Culture & Benefits

• Flexible Paid Time Off and 10 company holidays.
• Comprehensive health benefits including Medical, Dental, Vision, and HSA Match.
• 401(k) with 100% match up to 3% and immediate vesting.
• Mental health support via Impact Suite and Employee Assistance Program (EAP).
• Paid New Parent and Birthing Parent Leave.
• Peer-to-peer recognition through the Nectar program.

Hiring process

• Initial application review followed by a 20-minute phone call with the People Team.
• 45-60 minute video or in-person interview with the Hiring Manager.
• 1-3 additional interview rounds and a final interview.