Capability Integration Manager (Property Management)

TL;DR

Capability Integration Manager (Property Management): Leading the coordination and delivery of the LLPM learning programme to ensure safe and compliant property management at scale with an accent on identifying capability gaps and embedding learning into operational workflows. Focus on translating audit findings and performance trends into structured learning requirements and managing external providers to drive measurable business improvements.

Location: Hybrid in Manchester

Salary: £40,824 - £45,360

Company

A major banking group rebooting finance and building the future of banking.

What you will do

• Define and maintain a prioritized LLPM learning plan aligned with business priorities and regulatory requirements.
• Identify capability and performance gaps by partnering with Portfolio, Mobilisation, and Risk teams.
• Oversee end-to-end learning solutions in collaboration with the Skills team and external providers.
• Ensure learning is embedded into day-to-day operational routines and reinforced by leadership.
• Align all learning activities with the governance framework and control environment.
• Track the delivery and impact of the learning programme using operational performance trends and audit outcomes.

Requirements

• Strong background in residential property operations, including repairs, compliance, and tenancy management.
• Proven experience in learning, training, or capability development.
• Experience translating business needs into practical learning outputs and coordinating multi-stakeholder programmes.
• Ability to work within a regulated or controlled environment.
• Location: Must be able to work in a hybrid model in Manchester

Nice to have

• Formal experience in L&D or training coordination roles.
• Exposure to regulatory environments (H&S, compliance, customer outcomes).
• Familiarity with property compliance frameworks such as Building Safety or CDM.

Culture & Benefits

• Generous pension contribution of up to 15%.
• Annual performance-related bonus and share schemes.
• 28 days' holiday plus bank holidays.
• Inclusive workplace with dedicated wellbeing initiatives and generous parental leave.
• Lifestyle benefits including discounted shopping.