обновлено 2 месяца назад
Automotive Technical Specialist (Dutch Speaker)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Automotive Technical Specialist (Dutch Speaker) (Automotive Diagnostics and EV): Providing remote diagnostic and repair guidance to authorized repairers and independent workshops across Europe with an accent on vehicle systems, root cause analysis, and complex technical issue resolution. Focus on documenting technical cases, coordinating field engineer visits, conducting vehicle testing arrangements, and escalating issues with complete diagnostic information.
Location: Home Based in Budapest, Hungary
Company
delivers automotive business solutions and technical services to vehicle manufacturers, retailers, mobility organizations, and repair networks.
What you will do
- Provide technical helpdesk support to authorized repairers and independent workshops across Europe.
- Diagnose vehicle concerns, perform root cause analysis, and guide technicians through repair processes.
- Resolve technical inquiries from dealers and internal teams through phone and electronic channels.
- Document technical cases and data accurately in internal systems, escalating issues when required.
- Coordinate field engineer visits and occasional vehicle testing and servicing arrangements.
- Share technical insights with engineers, project managers, dealership staff, and internal agents.
Requirements
- At least 5 years of automotive experience, ideally in a senior dealership workshop role.
- Degree in automotive technology or equivalent technical education.
- Strong knowledge of vehicle mechanics, diagnostics, and diagnostic tools.
- HV/EV certification, such as HV EV Specialist, DGUV L2+, or IMI Level 4, is advantageous.
- Fluency in Dutch and English is required.
- Analytical, organized, and customer-focused approach.
Culture & Benefits
- Home-based work in Budapest within a global automotive services organization.
- Support for retailers, independent operators, and technicians across European markets.
- Training and product knowledge exchange with automotive experts.
- Work focused on electric vehicle technology, repair optimization, and customer satisfaction.
Hiring process
- A general automotive diagnostics competence test or evaluation is included in the recruitment process.
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