Sales Engineer I (AI)

TL;DR

Sales Engineer I (AI): Leading product demonstrations and managing the Proof of Concept phase for an AI-native business communications platform with an accent on cloud telephony and network optimization. Focus on bridging the gap between customer needs and technical AI solutions while ensuring high-quality voice experiences.

Location: Austin, US

Company

hirify.global is an AI-native business communications platform that unifies calling, messaging, and meetings using real-time AI to automate workflows and resolve customer issues.

What you will do

• Lead 2-3 product demonstrations daily to show small business owners how the platform solves communication challenges.
• Own the Proof of Concept (PoC) phase, helping customers set up office phone systems and test AI features.
• Partner with Account Executives to act as a technical bridge between customer needs and the product.
• Undergo training to become an expert in cloud telephony and AI-driven communications infrastructure.
• Utilize specialized tools to optimize customer Wi-Fi and network settings for flawless HD Voice quality.

Requirements

• 1-2 years of experience in customer-facing roles such as Sales, Account Management, or Support.
• Strong technical curiosity and a "tinkerer" mindset for troubleshooting hardware and networks.
• Ability to explain complex technical concepts (e.g., split-tunnel VPN) to non-technical users.
• Proficiency with modern cloud tools like Google Workspace or Microsoft 365.
• Adaptability to thrive in a fast-paced environment, switching between demos and troubleshooting.

Culture & Benefits

• Work at the center of the AI transformation in business communications.
• Competitive salary and comprehensive benefits package.
• Access to a robust training program to reach full professional potential.
• Inclusive and vibrant office environment designed to cultivate collaboration and connection.