Portfolio Project Manager (CRM)

TL;DR

Portfolio Project Manager (CRM): Overseeing the execution of client engagements and internal implementation projects in MEA markets with an accent on delivery governance and product expertise. Focus on validating solution approaches, managing portfolio-level risks, and ensuring alignment between delivered solutions and client business value.

Location: Middle East (MEA Region)

Company

hirify.global is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core.

What you will do

• Serve as a product expert for the hirify.global platform, advising clients and partners on optimal configurations and capabilities.
• Oversee a portfolio of multiple client engagements and internal implementation projects within the MEA markets.
• Enforce delivery standards, methodologies, and reporting frameworks across the portfolio.
• Act as the primary contact for client executives (CxO level), providing visibility through governance meetings.
• Collaborate with Delivery Assurance Architects to validate technical and functional aspects of solutions.
• Capture lessons learned and mentor team members through the Center of Delivery Excellence framework.

Requirements

• Proven experience in program or portfolio management across multiple projects.
• Prior experience delivering projects in MEA markets is required.
• Ability to conduct high-level solution estimations and guide teams in applying best practices.
• Strong client-facing and stakeholder management skills, including communication at the CxO level.
• Structured thinking, flexibility, and strong result orientation.
• Fluent English and Arabic at C1+ level are required.

Culture & Benefits

• Clear career paths, mentorship opportunities, and access to continuous learning.
• Flexible work arrangements to help manage schedule and productivity.
• Culture that celebrates achievements, values ideas, and empowers individual contributions.
• Competitive compensation and benefits package designed to support employees and their families.