Validations Agent (Insurance)

TL;DR

Validations Agent (Insurance): Ensuring application accuracy and performing detailed checks on applicant data with an accent on customer service and data integrity. Focus on verifying honest information, updating premiums, and promoting bespoke insurance packages.

Location: Hybrid (Liverpool, UK)

Salary: £26,938 - £28,609

Company

hirify.global is a national leader in specialist insurance with over 40 years of expertise and a team of 1,700+ people.

What you will do

• Verify the honesty and accuracy of application details.
• Perform rigorous checks on applicants' information to confirm accuracy.
• Update customer details and advise on premium price changes.
• Assist clients in providing essential information.
• Promote bespoke insurance packages tailored to client needs.
• Deliver excellent customer service.

Requirements

• Experience in customer service within a target-driven environment.
• Proficiency in Microsoft Office and ability to learn bespoke systems.
• Professional, warm, and empathetic phone manner.
• Meticulous attention to detail.
• Visa: Must have at least one year remaining on a Graduate or Post-Study Work visa (no sponsorship provided).

Culture & Benefits

• 35 days of holiday (including bank holidays) with buy/sell options.
• 24/7 mental health support and free counselling.
• Career development via leadership programs and career fairs.
• Flexible benefits, including early access to salary via internal platform.
• Hybrid working options to support work-life balance.
• Recognition awards and social events.