PC Technician (National Security)

TL;DR

PC Technician (IT Support): Providing system and network infrastructure services to operate and maintain hardware and software for USSOCOM with an accent on end-user support and hardware maintenance. Focus on troubleshooting technical issues, managing Active Directory permissions, and ensuring system readiness in a secure environment.

Location: Onsite in Pearl City, HI

Salary: $86,000 - $138,000

Company

Next-generation national security company providing transformative enterprise IT and mission capability integration for government agencies and the U.S. armed forces.

What you will do

• Troubleshoot and resolve technical issues for desktop, laptop, and mobile devices.
• Install, configure, and maintain hardware, software, and peripherals.
• Manage software licensing, inventory, and perform data migrations.
• Handle Active Directory security groups, Exchange distribution lists, and file share permissions.
• Collaborate with vendors to ensure timely equipment delivery and installation.
• Provide O&M services for NetOps and network infrastructure.

Requirements

• DoD TS/SCI clearance or above is required
• DoD 8570-M IAT II certification
• Education and experience: BS + 8 years, MS + 6 years, PhD + 3 years, HS + 12 years, or AA + 10 years.
• At least 3 years of relevant IT experience.
• At least 2 years of experience as a PC or Help Desk Technician.
• Proficiency in Active Directory and Exchange management.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan and health savings account (HSA).
• Paid time off (PTO) for vacation and company-paid holidays.
• Life and short/long-term disability insurance.
• Employee Assistance Program (EAP) and parental leave.