Operational Resilience Lead (Fintech)

TL;DR

Operational Resilience Lead (Financial Services): Leading and embedding a resilience framework to ensure critical service delivery and regulatory compliance with an accent on impact tolerances, scenario testing, and governance. Focus on shaping the resilience strategy, influencing senior stakeholders, and driving consistency across integration and transformation programmes.

Location: Remote first approach, but must be based in the UK and able to travel to hirify.global locations as required.

Salary: c.£87,000

Company

One of the largest car and home insurers in the UK.

What you will do

• Lead and evolve the Operational Resilience and Business Continuity strategy, aligning it with business priorities and regulatory expectations.
• Own and embed the organisation’s resilience framework, including impact tolerances, scenario testing, and governance.
• Act as the senior SME, providing assurance to the Executive, Board, and regulators on resilience capability.
• Influence and engage senior stakeholders across the business to drive ownership of resilience outcomes.
• Monitor performance, risks, and emerging threats to continuously improve resilience capability and response.
• Lead resilience activity across integration and transformation programmes to ensure consistent customer outcomes.

Requirements

• Proven experience in Operational Resilience and/or Business Continuity within Financial Services or a regulated environment.
• Must be based in the UK.
• Strong understanding of UK regulatory requirements (FCA/PRA) and operational resilience frameworks.
• Experience managing offshore or third-party business continuity and resilience arrangements.
• Demonstrated ability to influence and engage Executive-level audiences.
• Strong analytical and problem-solving skills to assess risk and drive continuous improvement.

Culture & Benefits

• Flexible working options including Smart Working, part-time, and job-share arrangements.
• Minimum of 35 days holiday (including bank holidays) with the option to buy or sell days.
• Comprehensive health support including Dental Insurance, Health Cash Plan, and Mental Health First Aiders.
• Financial perks such as annual bonus schemes, competitive pension, and employee loans.
• Family-friendly benefits with up to 16 weeks full pay for primary adopters/parents.
• Discounts on gadgets, motor, and home insurance.