Senior Manager, Network Operations (Healthcare)

TL;DR

Senior Manager, Network Operations (Infrastructure): Leading the day-to-day operations, reliability, and continuous improvement of a global enterprise network supporting critical healthcare and genomic operations with an accent on high availability across LAN, WAN, and cloud environments. Focus on executing network modernization, improving observability, and managing high-severity incident response.

Location: Must be based in Austin, TX as the site lead

Company

hirify.global is a global leader in cell-free DNA (cfDNA) testing, specializing in oncology, women's health, and organ health to enable earlier and more targeted medical interventions.

What you will do

• Manage the stability, security, and availability of global enterprise network environments including LAN, WAN, SD-WAN, wireless, and cloud.
• Lead, coach, and prioritize tasks for a team of network engineers.
• Act as the primary escalation point for high-severity network incidents, coordinating root cause analysis and service restoration.
• Partner with Information Security to manage firewall policies, network segmentation, and secure architecture.
• Oversee network capacity planning, hardware/software lifecycle refreshes, and redundancy improvements.
• Enhance monitoring and observability practices using SolarWinds, LogicMonitor, and Wireshark.

Requirements

• Must be based in Austin, TX as the site lead.
• 5+ years of experience in enterprise network engineering and 5+ years in technical team leadership.
• Hands-on expertise with BGP, OSPF, EIGRP, and Layer 2/3 network design.
• Experience with Palo Alto Networks firewalls and Cisco Meraki wireless solutions.
• Bachelor's degree in a technical field and CCNP certification or equivalent experience.
• Strong understanding of cloud networking concepts, specifically within AWS.

Nice to have

• Expert-level certifications such as CCIE, JNCIP/JNCIE, or PCNSE.
• AWS Certified Advanced Networking Specialty or Solutions Architect Professional.
• ITIL Foundation v3/v4 certification.
• Experience working in HIPAA-regulated biotech, pharma, or healthcare environments.

Culture & Benefits

• Comprehensive medical, dental, vision, life, and disability insurance plans.
• Free genetic testing and fertility care benefits for employees and immediate family.
• Paid pregnancy and baby bonding leave.
• 401k retirement benefits and commuter benefits.
• Inclusive workplace environment with an equal opportunity employer commitment.