Strategist (AI)

TL;DR

Strategist (AI): Managing and scaling complex localization programs for enterprise technology customers in the APAC region with an accent on stakeholder management, risk management, and process design. Focus on driving improvements in data workflows, tooling, and quality systems to meet customer KPIs and SLAs.

Location: Remote (Taiwan)

Salary: $35 - $50 per hour

Company

hirify.global uses cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.

What you will do

• Consult with Enterprise customers in the Technology field to understand their data needs and align on KPIs and SLAs.
• Lead implementation of processes and systems to meet customer requirements—including data collection, annotation workflows, quality control, billing, and delivery.
• Manage program risks by identifying potential delivery or quality issues early, communicating clearly with stakeholders, and defining mitigation plans.
• Drive continuous improvement, including remediating quality issues, improving tooling, or refining annotation guidelines.
• Track and measure account performance against KPIs, highlighting trends and proactively addressing shortfalls with action plans.
• Communicate seamlessly with customer contacts, annotation teams, engineers, and internal stakeholders.

Requirements

• 8+ years’ related experience managing Enterprise-level localization programs for large Technology companies
• Customer onboarding experience
• Able to to develop and lead large-scale localization programs both autonomously and through mobilizing a team of resources
• Experience in Risk Management, RCA and CAPA procedures as they apply to Enterprise programs
• Excellent client-facing and internal communication skills
• Solid organizational skills including meticulous attention to detail and multitasking skills

Culture & Benefits

• Empower teammates with leading tools, global collaboration, and growth opportunities to do their best work.
• Company virtues: Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1.
• Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent.
• Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing.
• Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review.