Head of Solutions Engineering

Location: Hybrid in Amsterdam, with a minimum of 3 office days per week at the Rokin office and up to 2 remote days per week. Candidates must have the full legal right to work in the Netherlands. Visa sponsorship and relocation assistance are not available.

Salary: €120K–€137K per year

Company

hirify.global provides software and services for multi-day travel organizers and is building an integrated platform for the travel industry.

What you will do

• Lead a growing team of Sales Engineers and Technical Account Managers, including coaching, performance management, career development, hiring, and training.
• Own complex technical customer engagements from discovery and solution design through implementation, adoption, and long-term support.
• Design, build, troubleshoot, and optimize integrations using public APIs, webhooks, Zapier, Google Analytics, QuickBooks, and inventory systems.
• Lead technical discussions, solution demonstrations, and escalations for high-value prospects and existing customers.
• Build scalable processes, playbooks, onboarding resources, reusable demo environments, integration guides, and solution templates.
• Partner with Sales, Onboarding, Account Management, Product, and Engineering to represent customer needs and help define the Professional Services model.

Requirements

• 10–15 years of experience in solutions engineering, technical account management, implementation, or a related customer-facing technical role.
• At least 5 years of experience managing, mentoring, or leading a technical or customer-facing team.
• Ability to read API documentation, troubleshoot integrations, and design data flows between systems.
• Strong familiarity with integration tools such as Zapier and automated workflow design.
• Strong project and programme management skills, with the ability to lead complex cross-functional initiatives.
• Full legal right to work in the Netherlands is required; visa sponsorship and relocation assistance are unavailable.

Culture & Benefits

• Hybrid work with up to two remote days per week and the option to work remotely for a maximum of four weeks per calendar year.
• Unlimited paid time off through the “Time to Recharge” policy.
• Two-week cross-functional onboarding programme and access to modern equipment and tools.
• Paid family leave, three paid volunteer days per year, and an employer-sponsored pension plan with a 2% employer contribution.
• Cycle-to-work scheme or commuting reimbursement, paid lunches twice a week, and social events.
• Access to a 10% group discount on supplementary health insurance for employees and eligible family members.