VP Of Client Growth (Agency)

TL;DR

VP Of Client Growth (Agency): Owning the long-term health, retention, and growth of the client portfolio with an accent on Net Revenue Retention (NRR) and multi-year partnerships. Focus on scaling commercial discipline, building account management playbooks, and managing executive-level client relationships.

Location: Remote — North America (Open to candidates across the Americas aligned time zones, with a preference for Eastern Time Zone)

Company

hirify.global is a leading digital strategy, design, and engineering agency that has built digital products for brands like Google, Apple, and The New York Times.

What you will do

• Establish strategic account practices and engagement standards to strengthen portfolio performance and client continuity.
• Build and scale commercial discipline, operating rhythms, and service models to drive sustainable NRR.
• Develop senior client growth leaders capable of influencing executive stakeholders and leading complex enterprise relationships.
• Partner cross-functionally with GTM, Delivery, and Practice Leadership to ensure profitable and scalable account plans.
• Advance portfolio visibility through clear forecasting, health metrics, and expansion pipeline management.

Requirements

• Track record of scaling client growth or account management organizations in agency, consulting, or professional services environments.
• Strong commercial mindset with the ability to turn trusted relationships into sustainable business growth.
• Proficiency in commercial strategy, including pricing, scoping, contract negotiation, and margin management.
• Confidence in partnering with senior client stakeholders and executive teams to build trust and influence.
• Experience building operational rigor and ensuring cross-functional alignment between teams.
• Must be based in the Americas aligned time zones.

Culture & Benefits

• Competitive salaries and benefits packages.
• Intentionally remote and globally distributed work environment across six continents.
• Culture that values flexibility, creativity, and the use of cutting-edge technology.
• Opportunity to work with a high-profile client portfolio.