Configuration Specialist (SMB)

TL;DR

Configuration Specialist (SMB): Executing standardized system configuration activities to support customer onboarding and implementation engagements with an accent on quality, accuracy, and adherence to delivery timelines. Focus on leveraging AI-enabled tools and data-driven workflows to streamline configuration processes and ensure consistent, high-quality project outcomes.

Location: Must be authorized to work in the United States without sponsorship

Company

hirify.global provides integrated software and financial solutions to a wide range of communities and organizations, helping them manage and grow their member engagement.

What you will do

• Execute system configuration tasks based on documented requirements and implementation plans.
• Apply established configuration patterns and templates to ensure consistency across deliverables.
• Validate configurations for accuracy and alignment with specifications prior to handoff.
• Partner with Onboarding and Solution Consultants to support implementation milestones.
• Maintain accurate configuration documentation and internal delivery artifacts.
• Leverage AI tools and automation to improve configuration efficiency and throughput.

Requirements

• Must be authorized to work in the United States without sponsorship
• Technical aptitude for system configuration and software setup.
• Strong attention to detail and execution discipline.
• Ability to follow defined processes, standards, and technical requirements.
• Proficiency with Windows, Microsoft Office, and Adobe Acrobat.
• Effective written and oral communication skills.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance options.
• 100% Employer-paid short/long-term disability and Basic Life insurance.
• 401(k) option with 100% company match up to 4%.
• 10 sick days annually and 10 company-paid holidays.
• 6 weeks of paid parental leave.
• AI-forward work environment with access to modern efficiency tools.

Hiring process

• Interactive and conversational live interviews.
• Evaluation of individual judgment, problem-solving, and communication skills.
• Use of real-time AI tools during interviews is strictly prohibited.