Director, Product Management (Observability)

TL;DR

Director, Product Management (Observability): Leading the product strategy for data collection, transformation, and ingestion for Grafana Cloud with an accent on telemetry pipelines and AI integration. Focus on scaling high-scale ingestion systems and defining the AI-first evolution of the observability industry.

Location: Remote (Must be based in Canada)

Salary: $257,370 – $308,844 CAD base + RSUs

Company

hirify.global is a remote-first, open-source powerhouse specializing in observability through the Grafana LGTM stack.

What you will do

• Develop and own the product vision and strategy for Data Collection, Transformation, and Ingestion as a core platform capability.
• Lead the strategy for the telemetry journey, including OpenTelemetry SDKs and Grafana Alloy.
• Manage and coach a team of Product Managers to strengthen their strategic thinking and product judgment.
• Define how AI influences the domain, specifically regarding instrumentation, cost control, and intelligent troubleshooting.
• Partner with senior R&D leaders to align technical strategy and balance customer value with operational excellence.
• Collaborate with GTM teams on product differentiation, market positioning, and pricing models.

Requirements

• Significant Product Management experience leading strategy across multiple technical teams or complex workflows.
• Proven experience directly managing, coaching, and developing other Product Managers.
• Strong technical fluency in infrastructure, cloud platforms, observability, or high-scale databases.
• Ability to identify where AI can create meaningful customer value for developers, SREs, and platform teams.
• Must be based in Canada.
• BS/BA in Computer Science, a related field, or equivalent practical experience.

Nice to have

• Experience with OpenTelemetry, Prometheus, or the Grafana stack (Mimir, Loki, Tempo, Pyroscope).
• Background in ETL, telemetry pipelines, or large-scale data processing.
• Experience working at a commercial open-source company.
• Experience partnering with GTM teams on packaging, pricing, and launch strategy for technical products.

Culture & Benefits

• 100% remote, global culture based on high trust, autonomy, and low ego.
• Transparent communication with regular company-wide updates and open decision-making.
• Ownership in the company through Restricted Stock Units (RSUs).
• Global annual leave policy of 30 days, including dedicated company shutdown days.
• In-person onboarding process to integrate new hires into the company culture.