Site Management Lead (Healthtech)

TL;DR

Site Management Lead (Healthtech): Leading a team of Site Managers to drive patient access to life-saving treatments via Expanded Access Programs (EAPs) with an accent on regulatory compliance and stakeholder management. Focus on optimizing EAP operations, coaching team performance, and ensuring a seamless experience for healthcare professionals and clients.

Location: Must live within commuting distance of the office in Amsterdam

Company

A global health tech company that uses an AI-powered platform to bridge the gap between patients and the companies developing new drug treatments.

What you will do

• Lead and coach a team of Site Managers to ensure high performance and individual professional growth.
• Coordinate with internal Regulatory Affairs, Supply Chain, and Quality Assurance teams to ensure seamless EAP operations.
• Manage relationships with external stakeholders, including physicians, pharmacists, and program sponsors.
• Oversee documentation and data accuracy to ensure all EAP site management processes meet regulatory standards.
• Refine internal processes and update program templates to continuously improve service delivery.
• Maintain high client satisfaction by providing regular program updates and prompt issue resolution.

Requirements

• Bachelor’s or Master’s degree in Life Sciences, Healthcare, Biomedical Science, or Business (with life sciences experience).
• At least 5+ years of experience in healthcare, pharma, clinical trials, or regulatory operations.
• Minimum 2 years of experience in a leadership role managing teams.
• Proficiency in using EDC (Electronic Data Capture) systems and other healthcare data tools.
• Expertise in regulatory compliance, data management, and documentation processes.
• Strong interpersonal and client management skills.

Nice to have

• Experience with Expanded Access Programs (EAPs).
• Experience with reimbursement structures.
• Advanced certifications in clinical research or regulatory affairs.

Culture & Benefits

• Purpose-driven mission helping patients gain access to potentially lifesaving treatments.
• International work environment within a scale-up with a flat organization.
• Competitive salary, annual performance bonus, and equity.
• Learning and development budget and internal knowledge-sharing sessions.
• Attractive pension plan with full premium covered by the company.
• Hybrid work model and policies to support working parents.