Meeting & Events Coordinator (Hospitality)

TL;DR

Meeting & Events Coordinator (Hospitality): Coordinating meeting and event bookings and driving commercial results for the Florence Belfiore property with an accent on guest experience and revenue growth. Focus on managing the end-to-end event lifecycle from booking and administration to hosting and after-sales service.

Location: Must be living in the Florence-area or willing to relocate to Italy

Company

A rule-breaking hybrid hospitality concept that combines hotels, student accommodation, coworking, and community spaces across Europe.

What you will do

• Manage bookings for commercial partnerships through telephone, email, and walk-ins.
• Develop customer accounts to drive business and increase market share across all revenue streams.
• Prepare and maintain accurate meeting and event function sheets for the banqueting department.
• Host meetings in collaboration with stakeholders and the banqueting team.
• Implement an effective follow-up system to secure repeat business and provide after-sales service.
• Coordinate with the Finance department to ensure smooth invoicing and payment processing.

Requirements

• 1-2 years of relevant work experience, preferably in the hospitality industry.
• Fluent in Italian and English (both verbal and written).
• Based in the Florence-area or willing to relocate.
• Strong organizational skills with a high level of attention to detail.
• Sales-driven mindset with proficiency in cross-selling and upselling.
• Guest-oriented approach with strong problem-solving skills.

Culture & Benefits

• Opportunity to work in a dynamic, multi-national, and innovative hospitality environment.
• Clear paths for professional learning and future career growth.
• Employee discounts across all European properties for yourself, friends, and family.
• Inclusive culture that celebrates authenticity, diversity, and individuality.