Tech-Savvy Paralegal (LegalTech)

TL;DR

Tech-Savvy Paralegal (LegalTech): Managing legal drafting and review processes for software escrow services with an accent on customer success and technical support. Focus on drafting legal agreements, guiding users through technical setup, and ensuring high customer satisfaction and retention.

Location: Remote (Central office in The Hague, Netherlands)

Company

hirify.global is a LegalTech company providing state-of-the-art software escrow solutions to mitigate third-party risks in business operations for the cloud era.

What you will do

• Draft and review legal language for agreements based on specific customer requirements.
• Handle customer requests and inquiries regarding services and account management to ensure high satisfaction.
• Support customers with the technical setup and administration of connections to source code management platforms.
• Provide sales support by guiding leads via email and website chat.
• Inspect provided information and draft detailed reports for clients.

Requirements

• Proficiency in drafting legal documents.
• Prior experience in customer success or a similar role.
• Excellent written English communication skills.
• Familiarity with LegalTech concepts.
• Proficiency in modern web tools such as Google Docs.
• Strong organizational skills and attention to detail in a fast-paced environment.

Culture & Benefits

• Remote-first work environment with a supportive team.
• Startup mindset with significant opportunities for professional growth.
• Comprehensive onboarding process with a dedicated ramp-up period.
• Regular team activities and gatherings.
• Culture of open communication and direct feedback.