Engineering Manager - Platform - Usage (SaaS)

TL;DR

Engineering Manager - Platform - Usage (SaaS): Managing and growing a distributed team of engineers focused on developing essential systems driving Grafana's business operations with an accent on customer usage calculation, automating provisioning, and integrating with cloud marketplaces. Focus on solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders.

Location: Remote (Germany, Sweden, Spain, Ireland and the UK only)

Salary: EUR 94,000 - EUR 117,000

Company

hirify.global is a remote-first, open-source powerhouse providing visualization and observability solutions to more than 3,000 companies worldwide.

What you will do

• Manage and grow a distributed team of engineers, providing feedback and supporting career development.
• Partner with product management and engineering leadership to shape the Usage squad's roadmap and strategy.
• Guide the team through the full project lifecycle, ensuring high-quality and timely outcomes.
• Act as a project manager, facilitating collaboration across various teams to remove blockers and ensure coordinated delivery.
• Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices.
• Contribute to hiring and talent acquisition efforts.

Requirements

• Minimum 2 years of experience managing software engineering teams.
• Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years.
• A strong software engineering background, ideally including experience in backend systems (like Go).
• Solid understanding of distributed systems principles.
• Demonstrated ability to manage delivery across multiple concurrent projects and align stakeholders.
• Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making.
• Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact.
• Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow.

Nice to have

• Experience with high-volume billing systems, usage metering, and customer-facing cost management applications.
• Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness.
• Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC).
• Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems.
• Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems.
• Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry).
• Experience contributing to or maintaining open source projects.

Culture & Benefits

• 100% Remote, Global Culture.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Balance is Key - We operate a global annual leave policy of 30 days per annum.