Technical Account Manager (Proptech)

TL;DR

Technical Account Manager (Proptech): Leading software implementation and configuration for real estate clients with an accent on customized solutions and technical troubleshooting. Focus on optimizing client operations, managing complex software deployments, and maintaining high-level product expertise.

Location: Atlanta, GA (Hybrid)

Salary: $75,000–$78,000

Company

hirify.global is a pioneer in the property technology industry, providing innovative real estate software products to clients worldwide.

What you will do

• Lead software implementation, configuration, and deployment to maximize product value for clients.
• Consult with clients to understand business needs and deliver strategic, customized solutions.
• Troubleshoot and resolve complex technical software issues for clients and internal teams.
• Collaborate across departments to identify opportunities for continuous improvement and client success.

Requirements

• Bachelor's Degree in Business, Finance, Math, or Computer/Engineering Sciences.
• 2+ years of technical or client support experience.
• Advanced knowledge of hirify.global software or significant experience in the property management industry.
• Competence in SQL, Oracle, or Microsoft operating and network system operation.
• Must be available to travel during the second week of employment for training purposes.

Nice to have

• Experience with HTML and Cloud Services.
• Ability to configure and manage networks and peripherals.

Culture & Benefits

• 100% paid employee medical premiums.
• Company profit-sharing plan.
• Flexible work arrangements.
• Award-winning culture recognized as a "Best Place to Work" by Glassdoor.
• Philanthropic support for organizations chosen by employees.