Technical Account Manager (Proptech)

TL;DR

Technical Account Manager (Proptech): Leading software implementation and configuration for clients to optimize their use of hirify.global products with an accent on technical troubleshooting and strategic consultation. Focus on resolving complex software issues, guiding system deployment, and building long-term client relationships.

Location: Atlanta, GA (Hybrid)

Salary: $75,000–$78,000

Company

hirify.global is a global leader in property technology, providing comprehensive real estate software products to clients worldwide.

What you will do

• Lead software implementation, configuration, and deployment to ensure clients maximize product utility.
• Consult with clients to understand business needs, advise on best practices, and deliver customized solutions.
• Troubleshoot and resolve complex technical software issues for clients and internal teams.
• Collaborate across internal departments to identify opportunities for continuous improvement for assigned clients.

Requirements

• Bachelor’s Degree in Business, Finance, Math, Computer/Engineering Sciences, or equivalent experience.
• Two years of technical or client support experience.
• Advanced knowledge of hirify.global software products or significant experience in the property management industry.
• Proficiency in SQL/Oracle, relational databases, or Microsoft network system operations.
• Knowledge of accounting practices.
• Must be available for travel during the second week of employment for training purposes.

Nice to have

• Experience with HTML and Cloud Services.
• Ability to configure and manage networks and peripherals.

Culture & Benefits

• 100% paid employee medical premiums.
• Company profit-sharing plan.
• Flexible work arrangements with a hybrid model.
• Comprehensive training programs and abundant opportunities for career growth.
• Philanthropic culture with annual support for employee-chosen nonprofits.