Design Experience Strategist (Edtech)

TL;DR

Design Experience Strategist (Edtech): Designing end-to-end user journeys and information architecture for an online education platform with an accent on balancing usability, clarity, and conversion. Focus on simplifying complex compliance-driven content and optimizing onboarding flows to increase learner retention and course completion.

Location: Remote

Company

hirify.global is a fast-growing online education platform providing accredited continuing-education and compliance courses for professionals across various industries.

What you will do

• Define and optimize user journeys, flows, and information architecture across the product.
• Translate user needs, behavior, and business goals into clear UX/UI strategies.
• Design and improve onboarding experiences, including walkthroughs, tooltips, and in-product guidance.
• Write and structure UI content, microcopy, and CTAs that support usability and conversion.
• Collaborate with UX/UI designers and developers using Figma to create wireframes and prototypes.
• Validate and improve UX decisions using qualitative and quantitative insights from user feedback and testing.

Requirements

• Proven experience in UX strategy, UX/UI design, UX writing, or product design.
• Strong understanding of user journeys, interaction design, and information architecture.
• Proficiency in Figma, including creating wireframes, prototypes, and user flow documentation.
• Ability to think strategically about the entire user experience rather than individual screens.
• User-first mindset with strong attention to detail and problem-solving skills.

Nice to have

• Experience with SaaS or complex digital products.
• Familiarity with usability testing, A/B testing, or UX research methods.
• Background in psychology, human-centered design, or product management.

Culture & Benefits

• Collaborative, fast-paced environment.
• Opportunity to shape experiences used by millions of learners nationwide.
• Fully remote work setup.