AIOps Engineer (Fintech)

Location: Shah Alam, Malaysia

Company

A global leader in gaming hardware and software focused on revolutionizing the way the world games.

What you will do

• Design and improve monitoring strategies for infrastructure, applications, and distributed transaction flows.
• Develop automation scripts and intelligent workflows to reduce operational overhead and improve recovery speed.
• Implement AI use cases such as anomaly detection, log clustering, and predictive scaling signals.
• Lead technical diagnosis for complex operational issues to reduce Mean Time to Detect (MTTD) and Recover (MTTR).
• Analyze operational data to forecast capacity requirements and optimize compute, database, and networking components.
• Ensure operational tooling aligns with secure engineering practices and regulatory expectations.

Requirements

• Bachelor’s Degree in Computer Science, Engineering, Data Science, or a related field.
• 3–5 years of experience in DevOps, SRE, Platform Engineering, or operational analytics.
• Hands-on programming experience with Python, Go, or Bash.
• Strong understanding of distributed systems, cloud infrastructure, and reliability engineering.
• Experience with monitoring, logging, and observability platforms.
• Ability to analyze operational datasets including logs, metrics, and event streams.

Nice to have

• Experience in Payment Gateways, FinTech, Banking, or high-transaction platforms.
• Exposure to cloud platforms (AWS, GCP, or Azure) and container orchestration.
• Knowledge of AI/ML tooling for predictive analytics and anomaly detection.
• Experience supporting regulated production environments (e.g., PCI DSS).

Culture & Benefits

• Opportunity to work in a global team spanning 5 continents.
• Gamer-centric environment designed for accelerated personal and professional growth.
• Inclusive and fair workplace with a commitment to diversity and equal opportunity.