Merchant Services Officer

TL;DR

Merchant Services Officer: Providing clerical and administrative support for Point-Of-Sale terminal operations with an accent on data integrity and merchant account management. Focus on maintaining accurate records, handling customer enquiries, and ensuring operational efficiency within the sales support team.

Location: Must be a Singaporean Citizen or Permanent Resident based in Singapore

Company

A global leader in payment technology and software solutions.

What you will do

• Enter and verify merchant and account data from source documents.
• Research and resolve issues with incomplete documentation.
• Manage document scanning, printing, and filing tasks.
• Handle enquiries from both internal and external customers.
• Maintain strict data confidentiality and security compliance.
• Provide ad-hoc administrative support to the office and sales team.

Requirements

• Must be a Singaporean Citizen or Permanent Resident.
• Minimum Diploma qualification.
• 3 years of relevant working experience.
• Excellent communication skills in English and Mandarin.
• Proficiency in Microsoft Office applications.
• Ability to work independently with meticulous attention to detail.

Nice to have

• Experience in the banking sector.
• Knowledge of credit card processing systems.

Culture & Benefits

• Full-time employment with a global fintech organization.
• Opportunity to work in a structured, professional corporate environment.
• Exposure to payment industry operations and POS terminal management.