Junior IT Engineer (NOC)

TL;DR

Junior IT Engineer (NOC): Monitoring and maintaining the performance, security, and technical status of the global network and systems with an accent on proactive issue detection and resolution. Focus on collaborating with global R&D teams to ensure high service levels and system stability.

Location: Breda (Onsite). Must live within travel distance of Breda and be willing to work from the office during shifts.

Salary: €2,750 – €3,500

Company

hirify.global is a global AI-powered customer engagement platform that connects conversations, customer data, and payments to help businesses grow.

What you will do

• Monitor the performance, security, and technical status of the network, systems, and traffic 24/7.
• Proactively detect and resolve technical issues to ensure optimal service levels for clients.
• Coordinate with global IT, R&D teams, and stakeholders to move from problem identification to complete solution.
• Manage incidents via telephone and email during a 10-day rotation shift scheme.
• Contribute to the overall security and stability of the company's technical infrastructure.

Requirements

• Fluency in Dutch and English is required.
• Must live within travel distance of Breda and be willing to work onsite during shifts.
• Comfortable working a 10-day rotation scheme (morning, mid-day, and night shifts).
• Problem-solving mindset with a natural curiosity to investigate technical root causes.
• High level of reliability and trustworthiness for seamless shift handovers.

Nice to have

• Ability to use SQL for database queries and analysis.

Culture & Benefits

• Additional compensation of 19% shift allowance plus extra pay for nights and weekends.
• Employee Share Purchase Program and a solid pension plan.
• Daily healthy lunches, snacks, and dinner meals provided on-site.
• Commuting support via Shuttle mobility card and Lease-a-bike options.
• Professional growth through CM Academy, Udemy courses, and the Young Professional Program.
• Comprehensive vitality program including stress prevention, yoga, and sports days.

Hiring process

• Initial call with the recruitment team to discuss experience and motivation.
• Office visit and meeting with the team.
• Interview with the founder / COO.
• Job offer.