Senior Account Manager

TL;DR

Senior Account Manager (Client Services): Managing client relationships and delivering brand design and packaging projects with an accent on translating business needs into actionable briefs. Focus on mentoring team members in project and financial management while ensuring excellence in service delivery.

Location: Must be based in or able to commute to New York, NY

Salary: $101,000 - $111,000 USD annually

Company

A global consumer experience agency partnering with recognized brands to solve complex business challenges through design, strategy, and craft.

What you will do

• Act as the primary voice of the client within the agency.
• Translate client business, brand, and personal needs into high-quality, actionable briefs.
• Ensure projects are delivered on time, on budget, and with excellence.
• Mentor junior team members in project and financial management.
• Maintain high standards for client service and project execution.

Requirements

• Must be based in or able to work from the NYC studio
• Proven experience in account management or client services.
• Strong understanding of brand strategy and design processes.
• Excellent communication and project management skills.
• Bachelor’s degree or equivalent experience.

Culture & Benefits

• Comprehensive health care plans including prescription, dental, and vision coverage.
• 401(k) Savings Plan.
• Flexible spending accounts (FSA) or Health Savings Accounts (HSA).
• Short and long-term disability insurance.
• Equal opportunity workplace committed to diversity and inclusion.