Customer Onboarding Specialist

TL;DR

Customer Onboarding Specialist (SaaS): Conducting initial training sessions and product demonstrations for customers with an accent on promoting product features and capabilities. Focus on driving deep product understanding and ensuring a seamless transition for new users into the platform.

Location: 100% Remote within your country of residence (EMEA)

Company

hirify.global is a software company providing a comprehensive management platform for vacation rental hosts.

What you will do

• Conduct initial training sessions tailored to specific customer needs.
• Perform product demonstrations to showcase core features and capabilities.
• Promote a deep understanding of product functionality to maximize customer value.
• Manage the initial onboarding phase to ensure high customer satisfaction.

Requirements

• C2 level fluency in French (mandatory).
• Professional proficiency in English (mandatory).
• Must be based in one of the listed EMEA countries.

Culture & Benefits

• 100% remote work flexibility.
• Freedom to work from home, co-working spaces, or any preferred location within the country of residence.
• Distributed team environment with no physical office requirements.